customer service
Earthlink Solicits Minors to Sign Up... Repeatedly
About a year ago, a little more, my step-daughter was signed up by Earthlink for an internet account. She was, and is, a minor. Her version is that they cold-called her, she told them she was a minor, and they STILL signed her up. We suspect something slightly different. She tried signing up for an advertised freebie and they didn't bother checking.
We found out because they called us for a credit card number. We discovered this thanks to a message on an answering machine. Naturally, we were pretty angry that they were trying to sign up our underage daughter.
customer service | Earthlink | illegal business practice | soliciting minors
